WHERE DOES MY ORDER SHIP FROM?

It always depends on the type of product you have purchased. We print and package your order on demand, that's why we need 3 to 5 working days before it is shipped to your destination.We currently have suppliers in the USA and Europe so we can guarantee fast shipping times.

 

HOW LONG DOES DELIVERY TAKE?

- Europe (4-7 business days)

- United States (5-8 business days)

- Rest of the world (7-12 business days)

 

Estimated days are business days, except Saturdays and Sundays.All our shipments have a tracking number and it is attached with the shipment notification.If you do not receive your order in (4) weeks please contact us and we will find a solution for you. We are waiting for you to receive your order as soon as possible but due to external circumstances, the postal service does not depend exclusively on us and there may sometimes be reasons for delay such as bad weather, dates with high transit of packages such as in months before Christmas or Black Friday, orders may be delayed some day more than usual.Sometimes the package may be subject to customs duties and import taxes of the country to which the order is shipped. These payments are always the responsibility of the buyer, as we have no control over these charges.

 

WILL I RECEIVE TRACKING INFORMATION?

Yes! Once you place an order and it is processed, you will receive a tracking ID for your parcel.

 

WHAT SHOULD I DO IF I HAVE NOT RECEIVED MY ORDER?

It rarely happens but if you do not receive your order in (4) weeks please contact us through our contact form here

If your order is lost in transit or returned to us due to the unavailability of the recipient, you can choose to have your order resent or request a refund (less shipping and handling costs). Our priority is that you have a satisfactory experience with your purchase.

 

IT'S BEEN MORE THAN 4 WEEKS, I HAVEN'T RECEIVED MY ORDER, CAN I GET A RESHIPMENT OR A REFUND?

If your order is lost in transit or returned to us due to the unavailability of the recipient, you can choose to have your order resent or request a refund (less shipping and handling costs). Our priority is that you have a satisfactory experience with your purchase.

 

EXCHANGES (IF APPLICABLE)

We only replace items if they are defective or damaged. If you need to exchange it for the same item please contact us here